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Home Support FAQ WebsiteGear Products Web Poll
Cancel or Terminate Web Poll Account
To cancel or terminate your web poll account, log into your web poll account and select "Cancel Membership" link in the left menu under "Membership".

Note that you will not be refunded any fees that were paid for the duration of the web poll membership. If you are a Platinum level member, you may accrue charges based on usage. The charges will include the base fees and any overage fees based on number of responses accumulated in that month.

If the payment type of the account is not set to "Automated Payments", your web poll account will automatically cancel at the end of the membership period.

Once you process the cancellation, all web polls in your account will be deactivated at the end of the membership period and no responses will be recorded. Your account will be deleted within 15 to 30 days of cancellation.

We suggest that you cancel before the end of the next renewal date in order to avoid charges for the next period. In case you want to reactivate your canceled account before all data is deleted, contact customer support.

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