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Customize Web Survey URL - Use Custom Domain or Subdomain Name
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WebsiteGear allows you to use your own domain or subdomain name for a web survey. The customized URL will be visible in your web survey account view under survey general settings. The custom URL feature is NOT available for Silver membership.
Additional setup needed on your DNS server
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The web survey URL can be customized to any other subdomain or domain name instead of survey.websitegear.com. In order to change the url, the DNS setting for the domain has to be modified to point the domain or subdomain to survey.websitegear.com. An example is shown below
Enter a new CNAME entry in your DNS servers to point to survey.websitegear.com
Domain name example:
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yourdomain.com CNAME survey.websitegear.com
Subdomain example:
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subdomain.yourdomain.com CNAME survey.websitegear.com
where "yourdomain.com" is your domain name and "subdomain" is the subdomain you want to use.
Then test the domain or subdomain settings in your web browser by going to http://yourdomain.com or http://subdomain.yourdomain.com, and see if the WebsiteGear web survey homepage loads. If not, you have some problem with your DNS settings.
If the above works, add the custom URL for any of your web surveys. The custom URL setting is under General Settings under the Settings tab.
Note: You cannot use the customized domain or subdomain with secure HTTPS (https:) because that will require SSL certificates installed on our servers. Contact us for any questions.
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